Specialist Training
|
Half day workshops have recently been delivered to a range of charities. The content is developed to cover particular organisational needs. Topics include;
Project Management Collaborative working Co-Production Essentials of leadership Managing change successfully Leading High Performance teams Empowering your team For further information email [email protected] Building Management Skills In A Charity Shop ContextThe environment in which charity shops operate is getting increasingly challenging in many ways. Finding the right stock, attracting customers, standing out from the competition and recruiting and developing volunteer teams have their own unique issues and are very different areas to master.
MORE INFORMATION >> |
Establishing Professional BoundariesThis course is aimed at staff and volunteers who arrange for volunteers to act as befrienders or mentors to a wide range of people in the wider community.
MORE INFORMATION >> Excellent Customer CareCovers all the basic importance of excellent customer care by volunteers and front line staff and provides a number of approaches to improve on current performance and manage difficult situations.
MORE INFORMATION >> |
