*NEW 2019* Difficult Conversations: Making the Impossible Conversation Possible
Many of my coaching conversations have had at their heart a leader needing to have a “difficult conversation” in order to make changes.
This course will give you the skills and confidence to arrange and have these crucial and important conversations with team members, peers, your own manager or suppliers. By the end of the course you will be ready, prepared and equipped to tackle situations you might often look to defer or ignore.
If conducted professionally with skill, crucial conversations improve individual and team performance. They also build morale and significantly increase your leadership satisfaction.
The course and individual coaching session provide a practical approach for identifying, preparing and engaging in those difficult but “must have” conversations including:
What will I learn?
During the day we will specifically cover;
Topics will include;
Is this course for me?
Yes, if you are someone who needs to a crucial work based conversation. This course is applicable to Managers, Senior Managers, CEO’s and Trustees.
“Today has been thought-provoking, often challenging but nurturing at the same time. I felt that a safe space was provided in which to share our experiences, which helped to foster conversation and learning.” - M. H-B at Woodbrooke Quaker Centre
“Really great to explore tricky work dynamics-Rob encouraged and enabled us to be open and supportive of each other.” A.F. at Birmingham LGBT
“An informative and engaging course, full of relevant interaction which will support in my role as manager and beyond.
“Rob makes you think about your current practices and how you can improve. Lots