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Deliver quality each and every day

10/7/2017

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On Saturday evening I did a shift at my occasional volunteer role as an usher at the Redditch Palace Theatre. I was allocated to the small theatre called The Space Upstairs.

On this occasion was a 100 year celebration of the wonderful jazz singer Ella Fitzgerald. She has been one of my secret pleasures for a long time. I have a friend in his 80's who remembers seeing her at a jazz club in Malvern in the late 1950's. 


A young woman called Annette Gregory, complete with a very accomplished backing group of keyboards, drums, saxophone and double bass, played a repertoire of Ella's career with great skill, emotion and enthusiasm. They did this to just twenty people.

It struck me that Ms. Gregory will make it.

She has the talent, the passion to
interpret Ella's sublime voice. The discipline to give it her all, even for just twenty people on a Saturday night in Redditch.

One day she will be singing in front of 2000 people. But before that happens she will have
disappointing nights to overcome.

We need to make sure we have the same approach in our management roles.

Regardless of the situation and circumstances we need to
perform to our best each and every time. We need to give our professional passion to our teams. We need to make the best of our talent, day in day out. Just as Annette does for her audience.

Earl Nightingale defined success as; "the constructive pursuit of a worthy goal." At the heart of this definition and Annette's example, is a belief in delivering quality each and everyday in our roles.

Your teams deserve it. Your
organisation deserves it. You deserve it.

If you're interested in finding out more about Annette Gregory, visit her website here.
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